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CyberPower CP1500PFCLCD PFC Sinewave UPS System, 1500VA/1000W, 12 Outlets, AVR, Mini Tower
- Make sure this fits by entering your model number.
- 1500VA/1000W PFC Sine Wave Battery Backup Uninterruptible Power Supply (UPS) System designed to support active PFC and conventional power supplies; Safeguards computers, workstations, network devices, and telecom equipment
- 12 NEMA 5-15R OUTLETS: Six battery backup & surge protected outlets, six surge protected outlets; INPUT: NEMA 5-15P right angle, 45 degree offset plug with five foot power cord; 2 USB charge ports (1 Type-A, 1 Type-C) quickly charges mobile phones and tablets
- MULTIFUNCTION, COLOR LCD PANEL: Displays immediate, detailed information on battery and power conditions; Color display alerts users to potential issues before they can affect critical equipment and cause downtime; Screen tilts up to 22 degrees
- AUTOMATIC VOLTAGE REGULATION (AVR): Corrects minor power fluctuations without switching to battery power, thereby extending the life of the battery
- 3-YEAR WARRANTY – INCLUDING THE BATTERY; dollars500,000 Connected Equipment Guarantee and FREE PowerPanel Management Software (Download)
4 stars and above
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From the manufacturer
Uninterruptible Power Supply System
Why Do You Need a UPS System?
Even brief power outages can result in data loss or potential hardware damage. A UPS system provides battery backup power to keep your devices running during short outages and provides enough runtime to properly shut down electronics during extended outages.
The Advanced PFC Sinewave UPS Series
Where To Use
Desktop Computers
Ensure seamless power to your PC and make certain you have time to safely shut down your system during a longer outage.
Home Networking/VoIP
Keep your smart-home devices connected to your WIFI during power outages and brownouts.
Personal Electronics
Don’t let the game end when the power goes out. Backup battery power keeps gaming consoles, stereos, and chargers running.
Home Theaters
Protect sensitive televisions, projectors, satellites, and cable boxes from power surges and spikes.
CyberPower PFC Sinewave UPS Series
CP1500PFCLCD | CP850PFCLCD | CP1000PFCLCD | CP1350PFCLCD | |
Battery Power
| 1500 | 850 | 1000 | 1350 |
Watts
| 1000 | 510 | 600 | 880 |
Runtime (Half/Full)
| 10/2.5 Minutes | 11/2 Minutes | 8/1 Minutes | 8/2 Minutes |
Battery & Surge Protected
| 6 Outlets | 5 Outlets | 5 Outlets | 6 Outlets |
Surge Protected Only
| 6 Outlets | 5 Outlets | 5 Outlets | 6 Outlets |
USB Charge Ports
| 2 | 0 | 2 | 0 |
AVR
| ✔ | ✔ | ✔ | ✔ |
Color LCD Screen
| ✔ | ✔ | ✔ | ✔ |
Topology
| Line-Interactive | Line-Interactive | Line-Interactive | Line-Interactive |
Wave Form
| Sine Wave | Sine Wave | Sine Wave | Sine Wave |
Model Type
| Mini-Tower | Mini-Tower | Mini-Tower | Mini-Tower |
Management Software
| PowerPanel Business | PowerPanel Personal | PowerPanel Personal | PowerPanel Personal |
How long will the UPS power my systems after the power goes out?
Run times vary based on the power required by connected devices. This system is estimated run for 10 minutes at half load, 2.5 minutes for a full load. The LCD screen provides an estimated run time based on the required power usage during blackouts.
Can this UPS model be monitored?
The CP1500PFCLCD comes with a free download of PowerPanel Business that provides a user-friendly dashboard interface for controlling and monitoring the UPS.
Can the batteries on this UPS be replaced?
Yes, this unit can have the batteries replaced. The replacement battery cartridge is the CyberPower RB1290X2.
Do all of the outlets have battery backup power and surge protection?
No, not all of the outlets have battery backup power. The CP1500PFCLCD has six battery backup and surge protected outlets and six surge protected outlets.
How do I mute the alarms?
Press the mute button for two seconds to enable or disable audible alarm. The MUTE icon will appear on the LCD display when audible alarm is disabled.
Videos
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Product information
Product Dimensions | 14 x 3.9 x 11 inches |
---|---|
Item Weight | 24.9 pounds |
ASIN | B00429N19W |
Item model number | CP1500PFCLCD |
Batteries | 2 12V batteries required. |
Customer Reviews |
4.7 out of 5 stars |
Best Sellers Rank | #3 in Computer Uninterruptible Power Supply Units |
Is Discontinued By Manufacturer | No |
Date First Available | September 8, 2010 |
Manufacturer | Cyber Power |
Language | English |
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Product Description
A mini-tower UPS with line interactive topology, the CyberPower PFC Sinewave CP1500PFCLCD provides battery backup (using sine wave output) and surge protection for desktop computers, workstations, networking devices, and home entertainment systems requiring active PFC power source compatibility. The CP1500PFCLCD features an advanced multifunction control panel with a color LCD to quickly confirm status and alerts at-a-glance. The screen tilts for easy viewing when the UPS is placed in a low position such as under a desk. Two USB charge ports (one Type-A and one Type-C) power portable devices such as mobile phones and tablets, even during a utility power failure. The CP1500PFCLCD uses Automatic Voltage Regulation (AVR) to correct minor power fluctuations without switching to battery power, which extends battery life. AVR is essential in areas where power fluctuations occur frequently. The CP1500PFCLCD comes with a three-year warranty (including coverage of batteries) and a $500,000 Connected Equipment Guarantee.
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OVERVIEW:
-----------
The home and small office UPS models we'll compare are:
- APC: SMT750, SMT1000
- APC: SMC1000, SMC1500
- CyberPower: CP850PFCLCD, CP1000PFCLCD, CP1350PFCLCD
- CyberPower: PR750LCD, PR1000LCD, PR1500LCD
These all:
(A) KEEP ELECTRICITY GOING DURING A BLACKOUT and give a computer TIME TO SAFELY AUTO-SHUTDOWN.
(B) Produce a PURE SINE WAVE to work with power supplies with Active PFC, like those on most Apple Macs, lots of newer windows PCs, etc.
(C) Cost in the low hundreds, so we avoid server room type features like zero transfer time, external batteries, etc.
We'll compare:
- How long things run during a blackout (RUNTIME)
- The WATTS they handle
- NOISE
- OUTLET COUNT and how many have battery power
We'll also compare:
- AVR CAPABILITY including BOOST and TRIM (explained later)
- RECHARGE TIME
- Size, cord length, other
Okay, let's get started, I'm looking for two that are quiet, can shutdown Window PCs and Macs safely, have good runtime, and some other things.
(1)
SOME DESCRIPTIVE
DIFFERENCES:
-------------------
Model legend:
APC
A - SMT750
B - SMT1000
C - SMC1000
D - SMC1500
CyberPower
E - CP850PFCLCD
F - CP1000PFCLCD
G - CP1350PFCLCD
H - PR750LCD
I - PR1000LCD
J - PR1500LCD
Feature legend:
AmpHr - Each Battery's Ampere Hour
B - Number Batteries
R - Recharge Time
S - Footprint (Square inches)
W - Weight (lbs.)
F - Fan (Yes/No)
G - More generator friendly (Yes/No)
N - Novice user friendly (Yes/No)
Here are some descriptive differences between the models
I summarize in a manner I hope helps to compare.
__Watt_AmpHr_B_R______WxHxD_____S_W_F_G_N_Outlets
A _500 _7.0Ah 1 3h 5.4"x_6.3"x14.1" _76 29 N Y N 6both*
B _700 11.0Ah 2 3h 6.7"x_8.6"x17.3" 116 42 N Y N 8both
C _600 11.0Ah 2 3h 6.7"x_8.6"x17.3" 116 38 N N N 8both
D _900 11.0Ah 2 3h 6.7"x_8.6x"17.3" 116 45 Y N N 8both
E _510 _8.5Ah 1 8h 3.9"x_9.1"x10.4" _41 15 Y N Y 5surge+5both
F _600 _9.0Ah 1 8h 3.9"x_9.1"x10.4" _41 16 Y N Y 5surge+5both
G _810 _7.0Ah 2 8h 3.9"x10.4"x14.2" _55 20 Y N Y 5surge+5both
H _525 _7.0Ah 2 8h 5.4"x_6.4"x13.7" _74 27 Y Y N 6both
I _700 12.0Ah 2 8h 6.7"x_8.7"x17.0" 114 44 Y Y N 8both
J 1050 17.0Ah 2 8h 6.7"x_8.7"x17.0" 114 54 Y Y N 8both
*both = surge and battery protection
Notes:
- You rarely see recharge times as long as they list, you also rarely have an empty battery after a blackout, unless you configure for that. Expect faster recharge times.
- Generator friendly is if support claims the model plays well with generators.
- Novice user friendly is if a computer novice could likely get the UPS set-up without much help or effort (sort of plug-and-play). These companies offer strong tech support if needed.
- Note you can avoid losing outlets to bulky transformers with short patch cords and you can increase outlets with a PDU (consider avoiding a surge protector strip, see surge protection section for why).
1-Foot Extension Power Cable, 5-Pack
APC AP9562 Basic Rack PDU 1U/15A/120V 10 outlets
(2)
RUNTIME (mins) ON BATTERY
AT DIFFERENT LOADS:
----------------------------
APC
A - SMT750
B - SMT1000
C - SMC1000
D - SMC1500
CyberPower
E - CP850PFCLCD
F - CP1000PFCLCD
G - CP1350PFCLCD
H - PR750LCD
I - PR1000LCD
J - PR1500LCD
______A__B_C__D_E__F_G__H__I__J
LOAD
100W 50 99 49 66 31 36 45 45 97 147
200W 22 45 25 35 13 15 22 22 46 83
300W 12 25 16 23 _7 _8 13 12 30 50
400W _7 15 11 16 _3 _5 _9 _8 20 36
500W _4 10 _8 12 _2 _3 _6 _6 16 25
600W __ _7 _6 _9 __ _2 _4 __ 11 18
700W __ _6 __ _7 __ __ _3 __ _9 15
800W __ __ __ _6 __ __ _2 __ __ 13
900W __ __ __ _5 __ __ __ __ __ 11
_1KW __ __ __ __ __ __ __ __ __ _9
(these above are from the manufacturers)
- Here are some REAL WORLD TESTED COMPUTER RUNTIMES measured from blackout start TO START OF COMPUTER HIBERNATION (configured to hibernate close to battery running out). These times depend on UPS battery charge measurement capability and hibernate timing flexibility, not just battery size.
100W TEST:
SMT750: hibernate starts at 47m
CP850LCD: hibernate starts at 23m
PR750LCD: hibernate starts at 29m
200W TEST:
SMT750: hibernate starts at 23m
CP850LCD: hibernate starts at 7.5m
PR750LCD: hibernate starts at 9.75m
300W TEST:
SMT750: hibernate starts at 12.5m
CP850LCD: hibernate starts at 2.75m
PR750LCD: hibernate starts at 5m
400W TEST:
SMT750: hibernate starts at 5.75m
CP850LCD: hibernate starts at 0.5m
PR750LCD: hibernate starts at 1.5m
All loads measured directly and externally (not with their UPS internal meters and to avoid UPS efficiency differences). Batteries first get 10 hour charge for tests.
- Consider choosing a UPS with claimed runtime at least 50% MORE THAN YOU THINK YOU NEED.
- These UPS will shut-off WELL BEFORE THEY REACH 0% battery, often at 9%-20% full. This way when the electricity returns they come back on without needing manual restart.
- Slightly lowered the runtime of 100W for the SMT1000 for readability.
(3)
NOISE:
-------
APC SMT750/SMT1000:
These have NO FAN (APC models with 1400VA+ and those with external batteries have fans). I only hear a SMT750 MAKE NOISE WHEN ON BATTERY POWER (ex: blackout), they make a fairly QUIET HUMMING like an aquarium pump, tested at 100W, 200W, 300W, and 400W. I measured 38dB (APC says 41dB max), in a quiet room you can hear it, but it's not loud nor annoying. You can configure for no alert beeps, too.
It would FORCE THE UPS TO MAKE NOISE if you plug something in that FLICKERS, like a lamp that flickers just a little at a lower dimmer setting.
APC SMC1000:
Has NO FAN. Likely same noise profile as SMT1000 (above). APC notes 41db (same as SMT1000).
APC SMC1500:
Has fan (APC estimates 45dB max) which runs when:
- The battery charges
- The unit supplies battery power
- The temperature hits 104F
- The load is over 75% of unit wattage capability (675W+).
CYBERPOWER PR750LCD/PR1000LCD/PR1500LCD:
I hear a PR750LCD MAKE NOISE ONLY WHEN ON BATTERY POWER, only 39-41dB up close. The humming noise is like a quiet aquarium pump, can be heard in a quiet room but isn't annoying. It has a fan, though I have not heard it run at 100W, 200W, 300W, or 400W loads on a PR750LCD.
The PR1500LCD fan though CAN clearly be heard I'm told (on battery power). I'm told it's only as loud as a "quiet conversation". I don't know about the PR1000LCD.
You can configure for no alert beeps (APPLY ENABLE and then APPLY DISABLE on the Config page).
It would FORCE THE UPS TO MAKE NOISE at 44dB or so at 1' if you plug something in that FLICKERS, like a lamp that flickers a bit at a low dimmer setting.
CYBERPOWER CP850PFCLCD/CP1000PFCLCD/CP1350PFCLCD:
These have a small fan in them. When the fan runs, which I HEAR ONLY WHEN ON BATTERY POWER on a CP850PFCLCD, it has a quiet but audible, higher pitch sound. I measured 39dB at 1' at 100W, 200W, 300W, and 400W loads, so it's fairly quiet. You can configure for no alert beeps, too.
(4)
ABILITY TO SHUTDOWN
COMPUTERS SAFELY:
-----------------------
These models can all shutdown Windows PCs and Apple Macs (OS version dependent) safely during power issues (most Linux flavors, too). Except for PCs or OS that predate Hibernate, of course. More on the Apple Mac graceful shutdown in the Apple section later.
> WHAT IS HIBERNATE:
To SAVE THINGS JUST AS THEY WERE before a blackout (not just shutdown) these UPS models can put a Windows PC into HIBERNATE. On Apple Macs this is called SAFE SLEEP (OSX 10.4+). The computers know how to do this, the UPS just tells them to.
For some UPS's we must configure the hibernate option (vs. shutdown), for others it's the default.
HIBERNATE doesn't "save" an open document, but rather freezes it in time so upon starting the computer everything is just as it was before.
> HIBERNATE vs. SHUTDOWN:
If you tell it to SHUTDOWN gracefully WITHOUT HIBERNATE mode, the computer will often ask users to save their work (ex: word docs) and then it will shutdown often too quickly for anyone to save it. Thus hibernate is often chosen.
Of these, only the CyberPower PRxxxLCD allows the OPTION of TRULY SAVING open application files (ex: word docs) while it does a SHUTDOWN on the computer. Most folks, however, want the choice whether to save the file in its present state or not after hibernation, but there it is if you need it.
> WINDOWS - IS HIBERNATE SAME AS SLEEP?:
No. HIBERNATE saves the RAM to hard drive and shuts the computer down. This was invented for laptops to save battery and be less at risk of the hard drive writing while being jostled. SLEEP doesn't shut things down, it just saves energy and restarts faster than hibernate.
> SMART CARDS:
APC SMT and CyberPower PR models can have "SMART CARDS" plugged in to allow the graceful shutdown of multiple computers on the network even if the computers aren't plugged into the UPS. As noted in the Apple section below, older versions of SMT software allowed this for Apple Macs, but no longer.
(5)
APPLE COMPUTERS (MACS/OSX):
-------------------------------
Setting an Apple Mac to allow a UPS to shutdown safely is different below OSX 10.6 vs. 10.6+. The directions for this is in an APC doc (it works for CyberPower, too), "How to configure native shutdown on Macintosh OS X .." (avail online or from support).
With Apple Macs the user configures the Apple OSX's Energy Saver shutdown options (System Preferences) to allow a UPS signal to the Mac (via USB) to shut the computer down safely. The USB must be connected from the UPS to the Mac for the UPS preferences option to show. Some OSX versions MAY HAVE A BUG that don't allow the shutdown preferences to save after a computer restart, be sure to test. I know it works in 10.6.8.
There is no APC or CyberPower software now to load on Apple Macs for DISPLAYING OR CONFIGURING UPS settings. You could do so from UPS display buttons (more so with SMT and PRxxxLCD) or from a Windows PC and then switch the USB connection back to the Apple Mac. You could even get a super cheap used Windows laptop just for that purpose.
> APC:
Can UPS shutdown 1 Apple Mac? - YES
Can UPS shutdown 2+ Apple Macs over Network? (w/network card) - NOT ANY MORE
Can Apple Mac be used to view or configure UPS? - NO
If you add a NETWORK CARD to an APC SMT model there USED TO BE software to load on Apple Macs to allow the UPS to safely shutdown many Apple Macs over the network, however it's just Windows and Linux now. APC support didn't know if this will return for Macs nor for what OSX versions it used to work for.
> CYBERPOWER:
Can my UPS shutdown 1 Apple Mac? - YES
Can my UPS shutdown 2+ Apple Macs over Network? - NO
Can Apple Mac be used to view or configure UPS? - NO
A PR model with a NETWORK CARD can safely shutdown lots of computers over the network. However, it never did for Apple computers.
(6)
AVR AND CONTROL OF VOLTAGE
LEVELS FOR BATTERY KICK-IN:
------------------------------
All these models have AVR (Automatic Voltage Regulation).
With AVR, WITHOUT USING THE BATTERY, when voltage drops into a low range (brownout) the voltage steps up (boost) by either a fixed amount or a percentage. When the voltage rises into a high range way above 120V (overload) AVR steps the voltage down (trim).
If the voltage drops even below the low AVR range (ex: under 82V-106V), or rises even above the high AVR range (ex: over 127V-144V), the unit TRANSFERS to battery power (120V). Those voltage levels (default or user set) where AVR or regular AC power stops and the battery kicks in are TRANSFER POINTS.
Some models ONLY HAVE AVR BOOST (no trim), like APC SMC and Cyberpower CPxxxPFCLCD models. APC SMT and Cyberpower PR models have both AVR boost and trim.
Here is a comparative summary:
APC
A - SMT750
B - SMT1000
C - SMC1000
D - SMC1500
CyberPower
E - CP850PFCLCD
F - CP1000PFCLCD
G - CP1350PFCLCD
H - PR750LCD
I - PR1000LCD
J - PR1500LCD
A/B:
AVR boost: Yes
AVR trim: Yes
You can set transfer point from utility/online to AVR Boost: 97V-106V (default 106V)
You can set transfer point from utility/online to AVR Trim: 127V-136V (default 127V)
C/D:
AVR boost: Yes
AVR trim: No
You can set voltage transfer points INDIRECTLY through the sensitivity setting.
The transfer point from AVR Boost to battery is always 95V, I'm told.
SENSITIVITY
Low_ - Transfer point from utility/online to AVR Boost is 97V, to battery high is 136V
Med_ - Transfer point from utility/online to AVR Boost is 103V, to battery high is 130V
High - Transfer point from utility/online to AVR Boost is 106V, to battery high is 127V (default)
E/F/G:
AVR boost: Yes
AVR trim: No
You can set transfer point from utility/online to AVR Boost: 97V-106V (default 102V)
You can set transfer point from utility/online to Battery: 127V-136V (default 131V)
H/I/J:
AVR boost: Yes
AVR trim: Yes
You can only set lowest/highest voltage (before AVR kicks in) with the SENSITIVITY (low/med/high) setting.
It only looks like you can also select the voltages directly, however it is a confirmed bug, just ignore.
(7)
"SENSITIVITY" SETTINGS:
-------------------------
The sensitivity setting means something different for each model family.
> APC SMTxxx ("POWER QUALITY SENSITIVITY"):
- NORMAL (Default)
*2ms-4ms Transfer time
- REDUCED
*6ms-8ms Transfer time
- LOW
*8ms-10ms Transfer time
TRANSFER TIME is the time taken to switch to battery power. APC says longer transfer times are better for noisy electrical environments like lower power quality home generators. This can reduce the switching to battery and lengthen battery life in that circumstance.
> APC SMCxxx ("POWER QUALITY SENSITIVITY"):
- NORMAL (Default)
*2ms-4ms Transfer time
*Sets low transfer point from online/utility to AVR Boost at 106V
*Sets high transfer point from online/utility to battery at 127V
- REDUCED
*6ms-8ms Transfer time
*Sets low transfer point from online/utility to AVR Boost at 103V
*Sets high transfer point from online/utility to battery at 130V
- LOW
*8ms-10ms Transfer time
*Sets low transfer point from online/utility to AVR Boost at 97V
*Sets high transfer point from online/utility to battery at 136V
> CYBERPOWER CPxxxPFCLCD ("INPUT VOLTAGE SENSITIVITY"):
- HIGH (CyberPower Recommended if quality power source)
*Sets battery transfer points to 88V/136V
- MEDIUM (Default)
*Sets battery transfer points to 88V/139V (DEFAULT).
- LOW
*Sets battery transfer points to 78V/144V. Best setting if the power is from a low quality power source like many home generators. Support noted their OL (online) models work even better with generators.
Support says transfer time is ALMOST ALWAYS AROUND 4ms, so sensitivity setting has no affect on transfer time (unlike the APC models).
> CYBERPOWER PRxxxLCD ("DETECTED SENSITIVITY"):
- HIGH
*Sets AVR low/high transfer points to 88V/136V into a tighter range to use AVR less and battery more, resulting in more stable power but more battery use.
- MEDIUM
*Sets AVR transfer points to 88V/139V (Default).
- LOW
*Sets AVR transfer points to 78V/142V to use AVR more and battery less, reducing battery use if input voltage ranges that much.
Support says transfer time is ALMOST ALWAYS AROUND 4ms, so sensitivity setting has no affect on transfer time (unlike the APC models).
(8)
SURGE PROTECTION
AND EMI/RFI INTERFERENCE
REDUCTION:
---------------------------
All these models have UL1449 3rd Edition Listedsurge protection. They were tested with powerful surges and survived still operational.
- CLAMPING VOLTAGE:
This is the maximum voltage allowed through to the equipment, the lower the better of course. During the period power is not allowed through due to clamping, the UPS is supplying power. Note that there is debate which is a more useful measure for surge suppression, clamping voltage or let-through voltage (technically not the same).
You might ask of what use is clamping voltage for a UPS, after all for example 330V clamping voltage is much higher than any voltage level the UPS switches to AVR or battery. Clamping voltage is an extra layer of protection for a UPS due to the power and speed of many transient surges.
CyberPower - 330V CLAMPING VOLTAGE
APC - 330V CLAMPING VOLTAGE
- SACRIFICIAL?:
CyberPower and APC - All these models are sacrificial for big surges (per support), bigger than the UL1449 test surges, of course. The button on the back is the classic circuit breaker OVERLOAD PROTECTION like all good modern certified surge protectors have (they strongly recommend 12A max, they often trip on 15A). This helps prevent fires, but does not make a unit non-sacrificial per se.
- JOULES:
I've included the values here and will let the user decide if it is important, just know that it is a matter of controversy. Many engineers conclude that standards bodies feel that Joules is an inferior, misleading measure by which to compare a units suppression capability.
CyberPower - These are rated 1030 Joules
APC - These are rated 455-540 Joules
- EMI/RFI NOISE/INTERFERENCE REDUCTION:
This is more than just helpful to audio and media hardware. This can greatly help lower let through voltage from surges more than MOVs do alone in the 50kHz-150kHZ range according to a well considered Eaton white paper.
CyberPower - Their models here have EMI/RFI NOISE ATTENUATION max of 48dB in the 150kHz to 100MHz range.
APC - Don't have APC numbers for this.
- ETHERNET AND COAX/CABLE
SURGE PROTECTION:
Only the CyberPower CPxxxPFCLCD models have these built-in, too.
If using the SMC/SMT or PR models one needs separate surge protection for ethernet and/or coax/cable. Dedicated Coax/Cable and/or Ethernet surge protection and a little patch cabling to make it work is easy to find online.
The Ethernet surge protection is for 10/100 Base-T Ethernet, NOT GIGABIT Ethernet (1000 Base-T).
- ISOLATED OUTLETS:
None of these models have isolated outlets (i.e., like Isobars, Furman PST-8D, etc.).
- DISPLAYING SITE WIRING ISSUES:
An example of a site wiring issue is if electrical ground is missing in an old home, thus the unit surge protection is inactive. They all report this, the APC SMT's and CyberPower PRxxxLCD's report this actively on displays and the CPxxxPFCLCD's do so with a LED bulb on the back.
- CAN I PLUG-IN SURGE PROTECTOR
BEFORE OR AFTER UPS?:
The manufacturers said technically yes and said many clients do, but they don't recommend it. Some reasons manufacturers recommend against it include:
(a) UL1449 surge protection certification is for plugging the unit right into a wall outlet.
(b) Can cause UPS to misjudge actual wattage going through, possibly causing overload.
(c) Should be using PDU's instead for efficient power distribution.
(d) Surge protectors in-line with each other can actually increase total tolerance for surges, reducing effectiveness.
(e) User loses equipment protection coverage, among other reasons because determining liability becomes difficult.
PDUs plugged into an APC UPS that aren't APC made won't void the UPS warranty I'm told but can void the equipment protection guarantee.
(9) WARRANTY:
---------------
Here are 2 harder to find warranty-related notes:
- APC offers 1yr and 3yr EXTENDED WARRANTIES on SMC/SMT models that raise TECH SUPPORT COVERAGE TO 24x7 (and other benefits). Both the kind for new purchases and the kind for renewing before a present warranty runs out are available.
- The retail box for the APC SMT models have a code with instructions for increasing the battery warranty from 2 to 3 years (SMT unit warranty is 3 years).
(10)
OTHER PHYSICAL DIFFERENCES:
-------------------------------
POWER CORDS:
APC SMC/SMT: 6'
Cyberpower PRxxxLCD: 6'
Cyberpower CPxxxPFCLCD: 5'
PERCEIVED TOUGHNESS:
APC SMC/SMT: Tough, metal, and inflexible
Cyberpower PRxxxLCD: Tough, metal, and inflexible
Cyberpower CPxxxPFCLCD: Tough, plastic, and mostly inflexible
(11)
TECHNICAL SUPPORT
AND DOCUMENTATION:
----------------------
Both APC and CyberPower offer strong technical support. Consider which is available DURING YOUR OFF-HOURS if you may need that.
APC Tech Support
Hours: M-F 8A-8P EST (5A-5P PST)
Locations: Rhode Island, California, and the Philippines
Extended Warranty ($): 24x7 Support
CyberPower Tech Support
Hours: M-F 9A-6P EST (6A-3P PST)
Location: Minnesota
Both company's technical documentation could use improvement. Some users manuals have as little as 2 pages and are in tiny print.
As also noted in the warranty section here, APC offers 24x7 TECH SUPPORT with 1yr and 3yr EXTENDED WARRANTIES on SMC/SMT models.
(12)
DISPLAYS:
----------
APC SMT and Cyberpower PRxxxLCD
displays:
- Detailed status alerts in words.
- Rotates through power/battery info so don't need to keep hitting a button.
- More configuration and activating possible with display buttons.
APC SMC and CyberPower CPxxxPFCLCD displays:
- Great looking display using icons for novice ease of understanding.
- Have to keep hitting a display button to rotate through values.
- Less configuration and activating possible with display buttons.
Note: Read online guides like CPxxxPFCLCD's "Function Setup Guide" to learn how to configure with display buttons.
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SOME LITTLE THINGS:
---------------------
- Event and power info logging by APC SMC/SMT and CyberPower PRxxxLCD is excellent, the latter even sporting colorful event category icons. The CPxxxPFCLCD models display event counts, not a log.
- Only APC models report TEMPERATURE in the UPS. The CyberPower models react to high temperature but don't log or report it.
- All these UPS recharge when off but plugged in.
WHICH IS EASIEST TO USE:
---------------------------
The CyberPower CPxxxPFCLCD models are the most CONSUMER-FRIENDLY and the EASIEST TO USE and manage we review here. For example:
- The included GUI software is super user-friendly.
- The easiest to move around, like a super heavy book.
- Events/Alerts are reported in thought bubbles from the task bar of the screen.
The very USER-FRIENDLY GUI (Powerpanel Personal Edition - PPPE) included has more limited, more selective configuration and monitoring capabilities.
> SOME OF PPPE'S CONS:
- It DOES EVENT LOGGING COUNTS WELL for different time periods and displays time of the last event. However, unlike the other models it has NO EVENT LOGGING (not even event start and stop times)**.
- No ALERT EMAILING/texting (The APC's and the PR's do) with included PPPE software**.
- It requires the RUNTIME LEFT on the UPS before computer shutdown to be AT LEAST 5 MINUTES. Some users prefer more control over runtime IF THEY HAVE A FAST SHUTDOWN (ex: Put OS on solid state drive).
- It does NOT have LOGGING OF POWER INFO, which tracks power values like frequency, voltage, load, etc. The SMC/SMT and PRxxxLCD models do.
**Note: We can download the PowerPanel Business Edition to get the EMAILING/texting alert or event logging ability on a CPxxxPFCLCD. However, PPBE is less attuned to the needs of a novice and there are compatibility issues, though if these features are critical to you, you can make it work.
"ADAPTIVE SINEWAVE"
DOCUMENTATION MISUNDERSTANDING
FOR THE CPxxxPFCLCD MODELS:
------------------------------------
The CPxxxPFCLCD models output a PURE SINE WAVE and CyberPower states they always have. However, they still have web and paper documentation that use THEIR OLD MARKETING TERM "Adaptive Sinewave" which mistakenly suggests it produces a modified sine wave. Also a 2010 article by a respected website said this was a modified sinewave, however CyberPower says this isn't so and never was.
WHAT ABOUT
CYBERPOWER PP MODELS?:
--------------------------
The PP models work just fine, however they don't have some features expected by the market today and are being PHASED OUT, and essentially absorbed by the long-running PR model line.
HOW MUCH WATTAGE DOES MY STUFF NEED?:
---------------------------------------------
You might consider measuring wattage used if you don't have a ballpark. Here are some relatively inexpensive meters/strips that measure wattage.
- Watts Up Pro Electricity Consumption Meter
- P3 International P4460 Kill A Watt EZ Electricity Usage Monitor
- P3 International P4400 Kill A Watt Electricity Usage Monitor
- P3 P4330 Kill-A-Watt(R) Ps 10 Surge Protector
Some examples of office computer loads:
- 19" business monitor: 32W
- Computer with i4770K CPU,
highly efficient Active PFC power supply,
low-end graphics card (just running MS office): 38W
.. adjusted for mid-level graphics card (just running MS office): 70W
APC SMT vs. SMC:
------------------
Some differences between the SMT and SMC models that are not noted elsewhere in this review:
- SMT allows adding optional, alternative NETWORK MANAGEMENT CARDS
- SMT offer greater control over utility/online to AVR transfer points
- SMT has AVR boost and trim, SMC only boost
- SMT has 3 year warranty, SMC 2 years
- SMC has a novice friendly display with big icons (like the CPxxxPFCLCD), SMT has simple LED Text though with much more informative ALERTS
- SMT offers more control and access from LED display buttons, such as sensitivity, voltage thresholds, view logs, outlet groups, self-test, diagnostics, and alarm mute. This makes SMT often a BETTER CHOICE than SMC for Apple Mac users and when no computer being battery powered. SMC buttons allow sensitivity change, alarm mute, and self-test mostly.
CyberPower PRxxxLCD vs. CPxxxPFCLCD:
---------------------------------------
Some differences between these model families that are not already noted elsewhere in this review:
- PR models allow adding optional, alternative NETWORK MANAGEMENT CARDS
- PR models offer much more control directly from the LED display buttons
- PR models offer greater control over AVR to battery transfer points
- PR models offer AVR boost and trim, CPxxxPFCLCD offer boost
- PR models have very informative LED display with words and rotating info and alerts, the CP models have a big novice friendly display with big icons.
- PR models include higher-end management software, Power Panel Business Edition (PPBE). However, you can download it separately and use with the CPxxxPFCLCD models (which include Personal Edition with its super user-friendly GUI), just expect some bugs and unusable features.
BATTERY NOTES:
-----------------
- All the UPS Batteries are expected to last 3-5 YEARS.
- Batteries LEFT IN UPS after they are dead can SWELL UP, making removal more difficult.
- CyberPower allows using THIRD PARTY BATTERIES without voiding the warranty, APC does not.
- APC packaging has a CODE WITH INSTRUCTIONS ON THE BOX giving AN ADDITIONAL YEAR coverage for battery.
SOME THINGS NOT TO PLUG
INTO A UPS OR ON THE SAME
WALL BRANCH CIRCUIT AS ONE:
------------------------------
Hook these up to a separate surge suppressor and preferably to an outlet on another branch circuit (i.e., different circuit box circuit breaker).
- Laserwriter
- Paper shredder
- Copier
- Space heater
- Sump pump
- Dehumidifier
- Most big electrical needy machines
UPS SHUTDOWN AFTER COMPUTER HIBERNATION:
-----------------------------------------------
> Why Shutdown UPS?
There are benefits to auto-shutting down a UPS after it shuts down a PC. By not running a battery way down the UPS can restart without manual help when power returns, battery life improves, and recharge time lessens. Also, a UPS needs to restart in order for a Windows PC to be automatically rebooted after it was shutdown if you wanted that (and if the computer allows it).
> The Scenario
The power returns from a blackout and you want to get back to work, so you start up the computer and while it is starting up or you are starting to work the UPS goes down crashing the computer! (and turning off anything else plugged into it).
What happened? In most user or default configurations the UPS goes down 2-8 minutes or so after the command to shutdown the PC goes out. With some UPS models the UPS will then STILL GO DOWN at a set time after the computer hibernates EVEN IF THE POWER RETURNS.
> Solution
Test if your model does this. If so, find time before UPS shuts down after PC hibernates and TRAIN USERS NOT TO RESTART COMPUTER JUST AFTER BLACKOUT ENDS but instead for that time and to check display for time before UPS shutdown report.
LINE INTERACTIVE vs. DOUBLE CONVERSION
TOPOLOGIES:
------------------------------------------
LINE INTERACTIVE:
These models all have a line interactive topology, this means they go from AC power to battery and back at specific voltages. There is a short transfer time usually 2-8 milliseconds depending on model. Let's now look at the next level up ...
DOUBLE CONVERSION "ONLINE":
- Can TOLERATE greater input fluctuations without impacting output
- ZERO TRANSFER TIME to battery since output runs continuously
- Significantly MORE EXPENSIVE
- Often much NOISIER
- Few % less efficient with electricity
Examples:
- APC Smart-UPS Online model RT 1500VA:
APC SMART-UPS RT 1500VA (120V) - E77654
- CyberPower OL Smart App Online model OL1000RTXL2U:
CyberPower Smart App Online OL1000RTXL2U - UPS - 900 Watt - 1000 VA (OL1000RTXL3U) -
HOW TO REBOOT COMPUTER AFTER BLACKOUT:
---------------------------------------------
APC UPS models have an option to bring a Windows PC back up after the blackout ends (assuming the UPS shut it down), and it's an easy configuration option. However, 2 prerequisites are:
- The PC motherboard bios needs hibernate to be enabled
- The UPS needs to have been shutdown (put to sleep is more accurate, it is still "on" if plugged in)
SOME GREEN
QUESTIONS ANSWERED:
-----------------------
WHEN NOTHING PLUGGED INTO UPS:
(a) When not recharging, they all use between 4W-9W.
(b) When recharging, the CyberPower ones use 4W-8W.
(c) When recharging, the APC models use 15W-17W for most of the recharge period. Note that the APC models recharge in up to 3 hours vs. the CyberPower ones taking up to 8 hours.
(d) These UPS models use 1W-3W more when on than when shut-off.
SUGGESTION:
-------------
Given all the UPS units made, comments on Amazon and other sites can't statistically represent a large enough sampling to tell us how likely we are to get a lemon. However comments can give us a great idea WHAT TO TEST FOR just after we get them so we can more quickly check if we have a lemon so we can get an easy exchange.
Some things to test for:
- Is battery recharge under load much slower than claimed
- Runtime with intended load
- Noise under load
- Set up and execute a PC hibernate or other safe shutdown
- Review temperature in logs (APC only)
TO THE MANUFACTURERS:
-------------------------
If you find inaccuracies, please note them in comments and I'll modify accordingly.
My first impression upon opening the cleverly double-boxed packaging was that the picture size was deceiving. This CyberPower looks large. It's not. It's dwarfed by my standard mid-ATX towers. Eyeballed relative to one, it's about half the width, half the height, and two-thirds the depth. Positively petite for a tower UPS and roughly the size of the APC it replaced were that one upturned. Extras include a short coaxial cable and an RJ-11 phone wire. Build quality seems quite good, with an attractive combination of gloss and matte black plastic. Once booted, the UPS is completely silent with mains power. It buzzes quietly and runs a small, audible internal fan when on battery.
That said, let's drill down the major features of the PFC series:
Line-interactive - In the consumer world, there are three major types of UPS units: standby, line-interactive, and double conversion ("online"). Standby runs wall power straight to the device with minimal filtering unless it detects a major voltage change. Then it switches to battery. Line-interactive is the same, except with a filtering transformer between the wall and the device to handle most voltage variations. In an area with dirty power, line-interactive units won't cycle to battery power as often. With clean power, there's no practical difference between the two. Double-conversion means the battery always powers the device and wall power only charges the battery. The isolation is helpful for sensitive things, but less efficient because the wall power is perpetually converted from AC to DC and back to AC. The heavy-duty inverter this type requires also tends to increase cost and noise.
Some areas will have greater voltage fluctuation than others. If you're in California and surrounded by industrial machinery, line-interactive or double-conversion is where you want to be.
Sine wave - When a UPS with this feature is on battery power, the cycling frequency of the AC it produces will be a smooth sine wave instead of a blocky approximation. (The quality of this approximation scales with price; the inverters in cheaper UPS models tend to produce pretty ghastly waveforms.) Most devices don't care. Some with a direct current path may, as will electric motors and instruments that derive their timing from the power frequency. The majority of computer power supplies will work fine with any UPS, but those with active power factor correction may turn off if they encounter a particularly poor sine approximation. If the system continues to run after the UPS switches to battery, and it probably will if it's older or inexpensive, you're in the clear. Pure sine output is compatible with all computers and skirts the issue entirely.
This UPS has a capacity of 600W and 1000VA. You can ignore the second number if your hardware is recent or expensive. In the grand old days when the real power use of a computer (W) was 40% less than the apparent load to the power grid (VA), it made sense to specify more VA capacity than W. Now, though, with power factor correction (an attempt make the ratio of W:VA closer to 1:1) standard for years, the actual load is likely to be 90% or more of the apparent load. A 200W computer will probably use 200-225VA of capacity. You're therefore likely to reach the watt limit well before the one for VA.
Here's how the PFC models compare in maximum capacity, battery size, and runtime:
CP850: 510W max, 1 x 7 amp-hours = 8 min @ 255W, 2 min @ 510W
CP1000: 600W max, 1 x 9 amp-hours = 9 min @ 300W, 3 min @ 600W
CP1350: 810W max, 2 x 7 amp-hours = 9 min @ 405W, 3 min @ 810W
CP1500: 900W max, 2 x 8.5 amp-hours = 11 min @ 450W, 2 min @ 900W
While the latter two have USB charging ports and more physical size to accommodate an extra battery, all four otherwise share the same feature set.
Runtime doesn't scale linearly with load. A CP1500 feeding 100W may well last 60 minutes. At 900W, it'll last 2 minutes, best case. That's a factor of 30 difference in runtime for only 9 times more load. To ensure your system stays on long enough to shut down properly, the expected draw shouldn't be more than about 70% of the maximum capacity. CyberPower's software can be configured to automatically shut down any single system via USB or serial, though the comments attached to this review note that older versions may write excessively to SSDs.
In my case, I've got a 12-drive file server, tower PC, router, switch, 24" LCD, and 32" LCD plugged in. The front-panel UPS LCD tells me that is an idle load of about 340W and 350VA. Projected runtime on my CP1000 is 6 minutes. A typical single computer and LCD monitor will draw 125W together. Gaming systems and larger screens, perhaps 150W-250W at idle. Most people with one system will find the CP850 adequate if they shut down soon after saving open work. Multiple systems or attempting to ride out a power loss would benefit from the CP1350 or above.
So how does the CP1000 perform? It's hard to say. It feels satisfyingly heavy even without the battery, but as I haven't torn it apart, it could well be filled with peanut brittle. There haven't been any lightning strikes, so the 1,030 joule surge rating (three times APC's typical rating) remains untested. Actually, the only stressor has been my laser printer. It's plugged into the same wall socket and when it heats up, the lights flicker and the UPS trips.
The switchover time from mains to battery isn't quite as fast with this Cyberpower. I know that because my APC caused a slight flicker on my LCD TV. This one gives a severe flicker that all but turns the TV off, though the other screen and the rest of the computer equipment are unaffected. It's also intolerant of overloads. Because a laser printer can easily pull 1200W or more, you're not supposed to plug one into any UPS outlet, battery-backed or not. I did by accident when I was moving cables around. The resulting shutdown and angry beeping was unsurprising. No docked stars for any of this, though I might have if the TV had actually turned off.
One niggle of note: my UPS took an usually long time to get past the initial startup. I spent about ten minutes pressing and holding buttons in accordance with the manual before it finally turned on. Since then, no similar issues, and I was alerted in a comment that it's possible to force the display to stay on by pressing and holding the display button until you hear a single beep.
All considered, I'd give this CyberPower a preliminary five stars. The APC lasted four years on the battery and five until the USB monitoring port went out, so that's the benchmark I hope it'll beat.
UPDATE 5/12:
I recently had an extended power outage. The estimated runtime was nine minutes at the start, but the UPS shut off in four or less even with a smaller load than above. This is significantly below Cyberpower's projections for this unit, so I'm docking a star. I would be tempted to choose a CP1500 if I were buying again. They come on sale for $150 or so every few months.
UPDATE 9/12:
I've had a new issue where the UPS stops powering all outlets for a few seconds at a time. No beeping or error messages ensue, but naturally, all devices turn off. The warranty for this unit is 3 years. Support has advised me to RMA. I'll update when that process is complete. Shipping to CyberPower was $18 through UPS. It's a very heavy package because they advise leaving the battery in.
UPDATE 10/12:
CyberPower has shipped me what appears to be a new unit. Turnaround time was a little over a week. No UPS signature was required. I didn't have any trouble turning this one on.
UPDATE 9/17:
No new issues to report. The replacement runs exactly as the original once did, recently powering my equipment during an Irma-related outage and automatically shutting down my server. Cyberpower has overhauled the monitoring application to be much more capable.
Top reviews from other countries
I was told to contact support, it took 9 days for them to reply and even then I feel like they only replied because I emailed them again. All they said is faulty battery buy and new one.
I mean what? Seriously? I’m within 2 years warranty, no feedback whether it’s covered under warranty, no feedback on trouble shooting, no attempt to figure out if can possibly safe some money. Not even a sorry for your troubles.
Oh and to add, they told me if the new battery that I need buy doesn’t work, then my unit is dead and will need to be replaced.
Again NO mention on whether it was warranty replace or just throw away replace.
Great product (at least my other unit) but pray u never deal with this trim, absolutely abysmal support.
Also don’t bother using their online chat support, it kept going online, then offline, then online, it was just their for show.
I’m very disappointed.
Lo compre el 5 de dic 2019 por que tenia Pure Sine Wave / Onda Sinoidal Pura que era lo que necesitaba mi pc gamer (amd 5700xt nitro, ryzen 3700x, 32gb ram, fuente gold 80+ de 650watts (que está sobrada como debe ser ya que mi hardware no utiliza todo)
Desde un lector de corriente killawatt y otro desde el mismo nobreak indica durante sesiones de juego siempre menos de 500 watts alrededor de 300-450 watts y ante bajas de corriente algunas veces se apaga otras no, depende en qué pico de corriente agarre el apagón. Normalmente he visto que cercano a los 400 watts ya es peligroso que no soporte en pruebas que he hecho de cortarle la corriente. Se supone que es de 600 watts... lo cual ahora me parece engañoso, lo compré por que tenia entendido era una marca de reputación pero resulta que me quedó corto y que su punto máximo confiable es de alrededor de 350 watts.
Según la pagina del fabricante y modelo debería soportar hasta 3 minutos a 600 watts pero no aguanta ni un segundo a 450 watts
Escribí este review hasta despues de hacer pruebas exhaustivas ya que casi no juego y no me había tocado un bajón en circunstancias de uso intenso. El nobreak tiene menos de 6 meses por lo que la batería no debe estar gastada ya que casi nunca se utiliza realmente mas que bajones de mili segundos.
Terminé mandándolo a garantía y me enviaron uno nuevo con el mismo problema por lo que entiendo entonces solo es que no soporta los watts que promociona. Después de leer por internet encontré que en general no se recomienda pasar del 80% del máximo soportado por tu nobreak aunque en mis pruebas no llegaba a ese 80%, tal vez no pasar el 70% que serian 420 watts. Al final, vendí el nobreak que me enviaron de reemplazo y compre otro de mayor capacidad de 800 watts el cual no tiene problemas.
El problema es que NO es el anunciado, sino la versión anterior, que si bien si tiene onda sinosoidal pura, no tiene pantalla a color ni los puertos usb frontales.
Pese a la leyenda que indica que es un artículo que no se puede devolver, contacté via chat al soporte al cliente de amazon y de inmediato me aceptaron la devolución.
Así que, aunque no puedo calificar esta compra como una buena experiencia, el servicio a cliente de amazon es, como siempre, excelente.
Me lo tuve que quedar ya que el área en donde vivo comenzó a tener variaciones de voltaje por lo que no lo podía devolver.
Cumple su función y todo, pero no es el modelo que anuncian en la publicación.
Reviewed in Mexico on June 22, 2021
Me lo tuve que quedar ya que el área en donde vivo comenzó a tener variaciones de voltaje por lo que no lo podía devolver.
Cumple su función y todo, pero no es el modelo que anuncian en la publicación.